I was a little hesitant when purchasing from this website because I have never heard of it before but I'm so happy I made the purchase! It was delivered to my door in 24 hours! I was so amazed by how quickly the shoes arrived and I fell in love with the shoes! I also got a coupon in the box which was a great touch. My boots are perfect. They were sold out in my size so I ordered a 9 (1 size up). And they are a little big but I don't mind it at all. It's actually more comfortable that way. The shoes are very heavy though.